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Partners and Volunteers

Warwick District Council

We work closely with Warwick District Council on several local initiatives, Housing, Anti-Social Behaviour, Noise Pollution and Community Safety. If any member of the public needs to contact an officer from the council you can e mail or call them direct on the below details.

Riverside House
Milverton Hill
Leamington Spa
Warwickshire
CV325QE

Telephone: 01926 450000
Email address: contactus@warwickdc.gov.uk
Website: www.warwickdc.gov.uk

Mediation and Community Support

An independent service - Enabling people to make workable solutions in difficult situations What is Mediation? Mediation is a way of resolving conflicts or disputes in which the people involved seek to find their own mutually agreed solutions to resolve the problem in a fair way with the help of the impartial mediators. When can mediation help? Any dispute, conflict, disagreement or difficult situation between two or more people can potentially be mediated. Some of the common causes of disputes that we have dealt with include noise, children’s behaviour, boundaries, communication breakdown, animals, upkeep of property / gardens and misunderstandings. What are the benefits of mediation? Mediation focuses on improving understanding and facilitating communication between people in conflict. It can help those involved gain a better appreciation of the issues, resulting in improved relationships between them. Mediation is a constructive and common sense approach which produces practical, workable and realistic solutions. Mediation is provided free to the general public and is a much quicker and a less stressful process than other options. It is less risky as parties only settle when they are satisfied with the agreement. This is unlike going to court where they take the risk of having the judge decide against them and losing their case. Who are the mediators? Mediators are people who have completed an in-depth training programme in mediation and have been approved by our service. They work in pairs, selected for their complementary skills and knowledge. They are impartial and won’t take sides in any dispute. They will not blame or tell people what to do. Mediators use their skills and experience to help people communicate and look at new ideas for solutions. What do mediators do? Mediators visit people separately in their own homes, hear what has happened and explain how mediation works. If everyone is happy to continue, they will arrange further meetings. They will help people identify the issues to be sorted out and to look at ideas for solutions to see if they are realistic and will work. Any joint meeting will be arranged at a neutral venue. Mediators guide the people through a constructive problem solving approach and draw out the differences in a helpful way so that solutions can be found. If you have a problem that you would like to solve, remember, mediation is Free, Confidential, Non threatening. A voluntary process. Provided by an independent organisation Our mediators are trained to recognise when mediation is not the answer, for instance, when someone's safety or human rights are at risk, or when a higher authority decision is needed. At MACS, we focus on solutions. It’s not about determining who is right or wrong… it’s about helping people and organisations involved in disputes find solutions….. solutions that address their interests, needs and concerns. At MACS, you have control of making the best of the situation. There are no losers. Only winners. Mediation-it’s the way to go. Training and Volunteering Opportunities We offer a quality training course in Mediation Skills developed by Mediation UK and accredited through the National Open College Network. If you are interesting in learning more, contact our friendly staff for details and find out more about volunteering with us. How can I arrange mediation? Don’t be afraid to get in touch and have a chat with our friendly trained staff to see if we can help. Anyone can approach MACS on your behalf, Housing departments, the Police, and the Citizens Advice Bureau often refer cases, or you can approach us yourself. You can ask for the help of mediators even if you have not talked to your neighbour about it.

4/6 Clemens Street
Leamington Spa
CV31 2DL

Telephone: Phone/fax: 01926 424250
Email address: macs1@btconnect.com
Website: WWW.mediationsupport.org.uk

Samaritans

Samaritans is available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress or despair, including those which may lead to suicide. In the UK dial 08457 90 90 90, for the cost of a local call. In the Republic of Ireland dial 1850 60 90 90, for the cost of a local call.

1 Shakespeare Street
Stratford upon Avon
Warwickshire
CV37 6RN

Telephone: 01789 298866
Website: http://www.samaritans.org/index.shtm

Cranstoun Drug Services - Warwickshire

Cranstoun Drug Services is a non profit, independent, registered charity, providing a range of specialist treatment and rehabilitation services in the community and in residential centres based on the cycle of change with the aim of reducing the impact and harm caused by drug use to individuals and communities. Services include

Choosing to Change (group)
Auricular Acupuncture
Drop-in and Needle Exchange
Structured Intervention Service (SIS) and Brief Interventions
Assessments

Leamington Spa CDA
5 Russell Street
Leamington Spa
CV32 5QA

Telephone: 01926 885176
Website: http://www.cranstoun.org/

Warwickshire Trading Standards

About Our Service Buying goods and services plays an important part in the everyday lives of Warwickshire people. The Trading Standards Service aims to create a fair and safe trading environment for consumers and honest businesses and ensure compliance with a wide range of UK and European legislation by: being accessible, responsive and innovative dealing effectively with non compliance; informing, educating and advising; and a commitment to service excellence Mark Ryder Head of Trading Standards & Healthier Communities We aim to be customer focused, giving consumers the protection they need and want, quickly, and, providing better services to business, including protection from unfair and illegal competition. We are committed to preventing non-compliance and encouraging good practice by offering advice and information to both consumers and business. We can help consumers by dealing with their complaints and giving advice and assist traders by advising them on how to comply with the laws that affect their businesses. The Trading Standards Service is part of Adult, Health and Community Services, a department of Warwickshire County Council. The Service is responsible for the enforcement of laws controlling the accuracy, description, price, quality, quantity, and safety of goods and services covering such matters as: Petroleum and Explosives Licensing Product Counterfeiting Trade Descriptions Property Misdescriptions Unsafe Goods Agricultural Products Weights and Measures Age Restricted Sales Animal Health and Welfare Consumer Credit Targeting Rogue Traders Food Standards

We are based at Warwickshire Trading Standards, Old Budbrooke Road, Warwick CV35 7DP, (Close to Warwick Parkway Station).

Monday to Thursday 9.00am to 5.30pm and Friday 9.00am to 5.00pm.

Telephone: Consumer advice provided by Consumer Direct West Midlands tel: 08454 04 05 06
Email address: tradingstandards@warwickshire.gov.uk
Website: http://www.warwickshire.gov.uk/tradingstandards

Street Lighting

Warwickshire County Council Street Lighting Group 24 hours

Contact's role: Street Lighting

Telephone: (01926) 736547
Website: www.warwickshire.gov.uk

Positive about Young People

Office hours

Contact's role: Work with young people with target of keeping youths off the streets.

Telephone: (02476) 754168
Email address: maxinegooch@warwickshire.gov.uk

Youth Sport Development

Warwick District Council, Riverside House, Leamington Spa

Office hours

Contact's role: Youth Sport Development

Telephone: (01926) 456221
Email address: manoj.sonecha@warwickdc.gov.uk

Travellers

Warwick District Council, Riverside House, Leamington Spa

Contact's role: Working with travellers

Telephone: (01926) 456733
Email address: ehhousing@warwickdc.gov.uk

Environmental Health - Waste

Riverside House, Leamington spa

Office hours

Contact's role: WasteAbandon vehicles - Fly Tipping & Litter

Telephone: (01926) 450000
Email address: ehwaste@warwickdc.gov.uk

Noise Pollution

Warwick DC, Riverside House, L/spa

24hrs

Contact's role: Noise pollution

Telephone: (01926) 456725
Email address: ehwaste@warwickdc.gov.uk

Discarded needles and syringes

Warwick DC, Riverside House, L/spa

24 hours

Telephone: (01926) 450000
Email address: contactus@warwickdc.gov.uk

Dog Warden

Riverside House, Leamington Spa

Office hours

Contact's role: Dog Warden

Telephone: (01926) 456725
Email address: ehpolution@warwickdc.gov.uk

Sue Sweeney ~ Housing Officer

Warwick District Council, Riverside House, L/spa

Office hours

Contact's role: Housing Officer

Telephone: (01926) 456419
Email address: sue.sweeney@warwickdc.gov.uk

Julian Hill ~ Anto-social behaviour officer

Warwick District Council, Riverside House, Leamington spa

Office hours

Contact's role: Works to reduce anti social behaviour

Telephone: (01926) 456010
Email address: julian.hill@warwickdc.gov.uk

Community Safety

Warwick District Council

Office hours

Contact's role: Community Safety

Telephone: (01926) 456075
Email address: communitysafety@warwick.dc.gov.uk

Peter Hunter ~ Warwick Area Officer

Office Hours (Mon - Fri)

Contact's role: Area Officer on behalf of WCC

Telephone: (01926) 736136
Email address: peterhunter@warwickshire.gov.uk

Barry Armitage ~ Neighbourhood Watch Co-ordinator

Neighbourhood Watch co-ordinator for Warwick District

Stratford Police Station

email or ring first

Contact's role: Liases between all NHW groups

Telephone: 01926 451111, x 4544
Email address: BarryArmitage@warwickshire.gov.uk

Reg Smith - Neighbourhood Watch Cubbington

Neighbourhood Watch - Cubbington

Contact's role: Co-ordinator

Telephone: 01926 428996
Email address: smith2003@supanet.com

Gordon Yates - Neighbourhood Watch Baginton

Contact's role: NHW co-ordinator

Telephone: email only

Gill Green - Neighbourhood Watch Bubbenhall

Neighbourhood Watch Bubbenhall

Bubbenhall

Contact's role: Co-ordinator

Telephone: 02476 305215
Email address: bubbenhallshop@aol.com

Paddy Taylor - Neighbourhood Watch Hunningham/Eathorpe/Weston/Wappenbury

Neighbourhood Watch

Hunningham

Contact's role: Co-ordinator

Telephone: .
Email address: paddytaylor@btinternet.com

Roger Gilbert - Neighbourhood Watch Stoneleigh

Neighbourhood Watch

Stoneleigh

Contact's role: Co-ordinator

Telephone: 02476 415205

Warwickshire Police Safer Neighbourhoods

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Partners and Volunteers

Warwick District Council

Mediation and Community Support

Samaritans

Cranstoun Drug Services - Warwickshire

Warwickshire Trading Standards

Street Lighting

Positive about Young People

Youth Sport Development

Travellers

Environmental Health - Waste

Noise Pollution

Discarded needles and syringes

Dog Warden

Sue Sweeney ~ Housing Officer

Julian Hill ~ Anto-social behaviour officer

Community Safety

Peter Hunter ~ Warwick Area Officer

Barry Armitage ~ Neighbourhood Watch Co-ordinator

Reg Smith - Neighbourhood Watch Cubbington

Gordon Yates - Neighbourhood Watch Baginton

Gill Green - Neighbourhood Watch Bubbenhall

Paddy Taylor - Neighbourhood Watch Hunningham/Eathorpe/Weston/Wappenbury

Roger Gilbert - Neighbourhood Watch Stoneleigh

Call us on:

01926 684471